Legal notice

Seller
Shogo Wakui (doing business as Focus Design Lab / ROX POSTER)

Address
Disclosed promptly upon request. Please contact us by email.

Phone Number
Disclosed promptly upon request. Please contact us by email.

Email
info@rox-poster.com

Price
Displayed on each product page (tax included for Japan orders)

Additional Fees
International orders may be subject to customs duties or import taxes charged by the destination country upon delivery. These are the customer's responsibility and are not included in the product price.

Payment Methods
Credit and debit cards (via Shopify Payments)

Payment Timing
Charged at the time of order

Delivery Time
Orders are fulfilled and shipped internationally via our print partner. Production typically takes 2–5 business days, followed by 5–20 business days of international shipping. Total delivery time may take up to 3–5 weeks.

Returns and Exchanges
Each product is custom-made and personalized to order. As such, we cannot accept returns or exchanges for reasons of personal preference. If your item arrives damaged or defective, please contact us within 14 days of delivery for a replacement or refund.